• USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit).
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USB 2.0 on Windows XP and 2000
There are many reasons why problems with USB devices can occur. Keep in mind that USB Controllers are small pieces of hardware that allow your computer to operate USB connections. These Controllers need software drivers to operate properly. That’s why your first step is to check that you have the latest USB 2.0 drivers on your system.

Start by opening Windows Explorer and right-clicking on My Computer. Click the Hardware tab, followed by the Device Manager Button. Print screen deluxe. Towards the bottom of the list you should see a heading ‘Universal Serial Bus Controllers.’ Click the small plus sign next to it. This menu will expand to reveal one or more listings. To see if you have USB 2.0, look for a line that says ‘USB2 Enhanced Controller.’ The exact entry will vary slightly and don’t confuse it with other entries that may simply list ‘USB Universal Controller’. See the screenshot to the below for an example of how it may look. Note that there are no yellow exclamation points next to the entries – the yellow exclamations, indicate a problem with the device. Bazi ming pan v2.0.

If you do see a yellow exclamation next to any of the USB entries, especially the USB2 Enhanced Controller, then there is a problem affecting the USB 2.0 driver on your system. To fix the problem, right click on the entry and select Properties. Click on the 'Troubleshoot' button and follow the prompts. In most cases this will help find a solution. The alternative is to right-click and select 'Update driver' while your computer is connected to the Internet.
OK, what if you look down the USB list and there is no entry with 'USB2 Enhanced Controller'? This generally means that you do not have the USB 2.0 driver installed. There are two steps you need to follow. Firstly you must ensure that you have installed either Windows XP Service Pack 3 or Windows 2000 Service Pack 4. Technically, XP users only need Windows XP Service Pack 1, but this would be risky as it leaves your system exposed to numerous security threats fixed with Service Pack 2.
If needed, download and install the Service Pack, then restart your system. Go back to the Device Manager - as shown in the first paragraph - and check the status of your USB controllers. If the USB2 Enhanced Controller has appeared without the yellow symbol, you should be ready to use USB 2.0. If not, you will need the specific USB 2.0 driver for your system. There are only six manufacturers of USB 2.0 controllers: Acer Labs, Intel, NEC, SiS, VIA and nVidia (which may appear as 'Standard Controller'), but sometimes they are re-branded by other companies. In this case, you will need to find out which Controller is on your system and visit the manufacturers site for an update or special instructions. For example, if you have the Via USB Controller, you will need the Via USB 2.0 driver (you can download a copy here).

Quick Access
Windows
Mac
Chrome OS
Linux
Android
iPhone/iPad
Update driver in Windows
Windows
Since Jiusion microscopes use a standard webcam chipset, they will automatically install default webcam (UVC) drivers when plugged into a host device. They can be used with any webcam apps. User can select one or more to install.

Win10 built-in camera app	xploview	Amcap	Coolingtech
Easy to install	√	√	×	×
User Friendly	√	√	×	×
Snap button works	×	√	√	×
Zoom button works	×	×	√	×
Measure function	×	×	×	√
Support	Win10 Only	Win7/8/10	Win7/8/10	Win7/8/10

Windows 10 user please make sure the 'Camera' in privacy settings is on.
1) Win10 built-in camera app
If you are Win10 user, you can plug the microscope to the Win10 computer and open this app to use the microscope directly. You can click 'Windows' logo on the left and find the 'Camera' app. The downside is that you can't use the snap and zoom buttons in this app.
2) xploview
2.1 Download the xploview
xploview.exe(3.87MB) Windows XP, Vista, 7, 8, 10 | 32 or 64 bit
2.2 Install the xploview
Double click the “xploview” to start installation. Select your first language and click “Next”.
Click “Browse” if you want to install to other fodders. Click “Next”.
Click “Install”.
Wait for the installation to complete. Click 'Finish' to complete the installation.
2.3 Remove the microscpe lens cover and connect it to the computer
2.4 Open the xploview
Click ①'Settings' –② 'Device' to select 'USB2.0 UVC PC Camera' on the dropdown. Click 'Apply'. Note the zoom button doesn’t work on this software.
3) Amcap
3.1 Download the Amcap
Amcap is a custom Windows (XP and above) software package designed specifically to work with the microscope.
Amcap.zip(3.38MB) Windows XP, Vista, 7, 8 | 32 or 64 bit
Amcap.exe(9.46MB) Windows 10 | 32 or 64 bit
Please tap this link to send an email to us if you can't download it jiusion@outlook.com
3.2 Extract the Amcap.zip
Step 1: Right Click the Amcap.zip and select 'Extract All'. Step 2: Click 'Browser' to select a location to save the Amcap and click 'Extract'. Step 3: Double click the extracted folder 'Amcap' to open it.
3.3 Install the Amcap
Double click the “setup.exe” to install the Amcap. Select ①Next - ②Next - ③Install - ④Yes - ⑤Finish - ⑥No, I will restart my computer later and Finish.
3.3 Remove the microscpe lens cover, plug the microscope and open the Amcap
Connect the microscope to the computer. Right click the Amcap and select 'Run as administrator' to open the Amcap software. Click 'Devices' to select the 'GL USB2.0 UVC Camera Device'.If you can't find the 'GL USB2.0 UVC Camera Device', please tapUpdate driver in Windowsto set up.
3.4 Setup the location to save pictures and videos
Pictures: Select “Capture” – Snapshot Location – Find or new a folder and click “Open”. You can double click the Snap button to take a picture.
Videos: Click “File” – “Set Capture File”. Find and select an avi format video file. Click “Open”.
4) CoolingTech
Coolingtech measurement software is compatible with Windows 7 8 10.
4.1 Download the CoolingTech
What we provided in this link is a installation-free green version. You can delete directly if you want to uninstall it. Click link as below to download the Coolingtech.zip.
Coolingtech.zip(2.55MB) Windows XP, Vista, 7, 8, 10 | 32 or 64 bit
4.2 Extract the Coolingtech.zip
Once the download is finished, right click the 'Coolingtech.zip' to select 'Extract All..' to extract files out.
4.3 Open the CoolingTech software
Please ritght click the CoolingTech.exe to select 'Run as administrator' to open the CoolingTech.exe. As it is a installation-free version, you can open the Coolingtech folder and run the “CoolingTech.exe” as admin to use the Coolingtech measurement software. Close other webcam software like camera app, xploview and Amcap if you can't see anything in this software. Please note the snap and zoom buttons don’t work in this software. If the software occur errors or want to get a diffence measurement software, please contact us via our customer service email jiusion@outlook.com.
Mac
Digital Viewer App is compatible with general purpose Mac microscope software from Plugable Technologies company. Install the app as below and open it. Plug the microscope to the Mac. Click “Settings” – “Device” to select “USB2.0 UVC PC Camera” on the dropdown to make the microscope work. MacOS10.14 and above users and need to allow the 'Digital Viewer' app to access camera in 'System Preferences' - 'Security & Privacy'. Note the zoom button doesn’t work on this software. Please tap this email to contact us if you can't use the microscope on Mac jiusion@outlook.com
Digital_Viewer_3.3.30.pkg(8.66MB) macOS (10.13.4 and later) | 64 bit
Digital_Viewer_3.1.06.dmg(2.67MB) Older macOS / OS X versions (10.5 and later) | 32 bit
Remove the microscpe lens cover

Usb Phy 2.0 Camera Driver Windows 10 Latest

Chrome OS
We don’t have drivers for Chrome OS as Jiusion microscopes can be used with the default Camera app that comes with Chrome. Go to Settings > Advanced Settings > Privacy > Content Settings > Camera, and change the device in the dropdown to “USB Microscope”. Access your camera and your magnified object should appear on the screen.
Remove the microscpe lens cover
Linux
Search for the application Cheese and click install. Once the installation is completed, open the application cheese. If the program displays your other camera, click on the word cheese in the top bar to access you preferences. In the webcam tab click on the dropdown menu and select USB Microscope.
Remove the microscpe lens cover
Android
Please note that Android support is on a case-by-case basis. Device manufacturers must have support for USB Video Class devices built in or this will not work.
Step 1: Install app
You can install the 3rd party camera app like “OTG View”, “inskam” “AN98” as below or install from Google Play. Note it may report unsafe as you didn't install from Google Play. You can choose to continue with the installation or install it from the Google Play. If the app crashes or can't save pictures, please install the backup apps or tap this email link jiusion@outlook.com to send an email to us to get the suitable Android app version.
Download the installation package directly:
OTG View.apk(17.52MB) Android 4.4 and above
inskam.apk(85.88MB) Android 4.4 and above
AN98.apk(14.01.MB) Android 4.0 and above
Download from Google Play:
OTG View, inskam, AN98
Step 2: Turn on the OTG function
Some phones may need to turn on the OTG manually by flicking downwards on the top side of the screen(Oneplus brand) or tapping Setting - Additional Settings – OTG(Oppo or Vivo brand). Please skip to step 3 if you can't find these options.
Step 3: Connect the microscope to the Android phone
Micro USB phone user please flip a piece on the USB plug from the microscope and plug the micro usb to the phone. Type C phone user please use the type c adapter to connect the microscope to the type c phone. Open the app (USB Camera/inskam/AN98) to use the microscope.
1)If the microscope LED doesn't light up, before contacting us, please check the led dial on the cable and make sure it is on. Please tap this email link jiusion@outlook.com to send us email. It is micro usb or type c connection problem. We will exchange the adapter to you.
2)If the microscope LED lights up but no images on app, please install another 2 apps or tap this email jiusion@outlook.com and email to us. It might be app version or microscope problem. We will send the app suitable for your phone. If it is a microscope problem, we will replace it for you free of charge.
Remove the microscpe lens cover
iPhone/iPad
Since Apple Company blocked the data transfer, the microscope can’t work with iPhone/iPad. However, customers who need to work on the iPad/iPhone can buy the Jiusion wifi magic box on Amazon to make your microscope work on iPhone/iPad. If you have any issues about it, please send an email to contact us: jiusion@outlook.com
Update driver in Windows

Usb Phy 2.0 Webcam Driver Windows 10

Method 1: Uninstall the 'GL USB2.0 UVC Camera Device' driver in Control Panel
Open the 'Control Panel' - 'Uninstall a grogram' - 'GL USB2.0 UVC Camera Device'. Right click and select 'uninstall'. That’s all.

Usb 2.0 Camera Software Windows 10

Step 1 You can find the Control panel by searching 'Control Panel' on Cortana. Or right click 'This PC' and select 'Properties' - 'Control Panel Home'. Click 'Uninstall a program'.
Step 2 Select the “GL USB2.0 UVC Camera Device” and right click to select “Uninstall/Change”. If it reports error, please follow the method 2.
Step 3 The microscope driver will switch to 'USB2.0 UVC PC Camera'. Open the Amcap or other microscope software to use the microscope.
Method 2: Uninstall the 'GL USB2.0 UVC Camera Device' driver in Device Manager
Step 1 Open the Device Manager (search 'Device Manager' in Cortana or click 'Control Panel > System and Security > System). Click 'Imaging devices' and right-click the 'GL USB2.0 UVC Camera Device'. Select 'Uninstall device'.
Step 2

Usb Phy 2.0 Camera Driver Windows 10 Free

Select 'Delete the driver software for this device' and click 'Uninstall'.